Last Updated: June 2026
1. Introduction
Welcome to ShortixAI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website, ShortixAI.com, and our AI-powered social media content creation and automation platform.
By accessing or using ShortixAI, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect and process the following categories of information:
Personal Information
When you register for an account, subscribe to a plan, or contact us, we may collect:
- Full name
- Username
- Email address
- Phone number (if provided)
- Billing and payment information
- Profile information
Social Media Account Information
If you connect third-party platforms such as YouTube, Instagram, TikTok, Facebook, LinkedIn, or other supported services, we may collect:
- Account identifiers
- Profile information
- Authorization tokens
- Content publishing permissions
- Analytics and performance data authorized by you
Content Data
When using our platform, we may collect:
- Videos, images, audio files, and media uploads
- AI-generated content
- Captions, scripts, hashtags, and descriptions
- Scheduled and published content
Technical Information
We automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Login activity
- Cookies and similar tracking technologies
Usage Information
We may collect information regarding:
- Features used
- Pages visited
- User interactions
- Platform performance metrics
- Subscription and account activity
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide AI-powered content creation services
- Generate, edit, schedule, and publish social media content
- Process payments and subscriptions
- Improve platform functionality and user experience
- Provide customer support
- Monitor platform performance and security
- Detect fraud, abuse, or unauthorized activity
- Comply with legal obligations
4. AI Processing
ShortixAI uses artificial intelligence technologies to generate content, captions, scripts, hashtags, images, and other creative outputs.
Content submitted to our platform may be processed by AI models and third-party AI service providers solely for the purpose of delivering requested functionality.
We do not sell your content or personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Authenticate users
- Remember user preferences
- Analyze website traffic
- Improve platform performance
- Enhance security
You may control cookies through your browser settings; however, some features of the platform may not function properly if cookies are disabled.
6. Sharing of Information
We may share your information with:
Service Providers
Trusted third-party providers that assist us with:
- Cloud hosting
- Payment processing
- Analytics
- Customer support
- AI processing services
Connected Platforms
When authorized by you, we may share content and account-related information with social media platforms connected to your account.
Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to lawful requests from authorities
- Protect our rights and users
- Investigate fraud or security issues
7. Data Security
We implement industry-standard security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These measures include:
- Secure HTTPS encryption
- Access controls
- Authentication safeguards
- Secure cloud infrastructure
- Regular security monitoring
While we strive to protect your information, no method of transmission or storage can be guaranteed to be 100% secure.
8. Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your account and associated data, subject to applicable legal requirements.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
10. Third-Party Services
ShortixAI may integrate with third-party services including social media platforms, payment processors, AI providers, analytics tools, and cloud infrastructure providers.
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies.
11. Children's Privacy
ShortixAI is not intended for individuals under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Continued use of the platform after changes become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
ShortixAI
Website: https://shortixai.com
Email: support@shortixai.com
For privacy-related inquiries: privacy@shortixai.com